SHIPPING & DELIVERY
Shipping & Delivery
At House of Kathbell, each piece is thoughtfully sourced and prepared to reflect the beauty and intention of estate living.
Processing Time
Orders are typically processed within 2–7 business days.
Delivery Time
Delivery times vary by item and destination. Most orders arrive within 7–20 business days.
Please note that certain pieces—particularly larger or specialty decor items—may require additional time for careful handling and delivery.
Order Fulfillment
As our collections are curated from select global suppliers, items may ship separately and arrive in multiple packages.
Tracking
Once your order has shipped, you will receive tracking information via email.
Delays
While we strive to ensure timely delivery, occasional delays may occur due to carrier factors beyond our control. We appreciate your patience and understanding.
Delivery Updates
Please note that some shipping carriers prioritize delivery speed over frequent tracking scans. As a result, tracking updates may occasionally pause in transit or update only upon final delivery, even while your package continues safely through the carrier network.
If your order has not arrived within 3–5 business days of the estimated delivery timeframe shown on the product page, please feel free to contact the estate at support@houseofkathbell.com and we will gladly assist you.
Shipping Availability
At this time, House of Kathbell ships within the United States only, as each piece is thoughtfully prepared and fulfilled with care. We look forward to expanding internationally as the estate continues to grow.
If you have any questions regarding your order, please leverage our contact form or contact us directly at support@houseofkathbell.com.